Ergonomic circle of power









  
What are the desk surfaces made of and how are they finished?
Will biomorph desk reduce Repetitive Stress Injuries (RSI)?
Where can I see a biomorph desk?


How do you figure how much space the desk will take-up?


How can I place an order with biomorph desk?
Do you offer discounts?
Is there a warranty on the desks?
What is the refund, return or cancellation policy on biomorph desks?
Can you customize the desk to fit my needs?


How do I pay for the product(s) I would like to order?


How are biomorph desks delivered?
How long will it take to receive my desk(s)?


Do the desks come already assembled?
What if the desk arrives damaged en route?


How do I adjust the desk from sit to stand position?
How much weight will biomorph desks with-stand?
TERMS OF SALE
The Prices and these Terms supersede all previous price lists and terms. These prices and terms are subject to change without notice.

Terms of Payment
For individual customers payment is due at time of order. American Express, Mastercard and Visa are accepted. For corporate and institutional orders terms of payment will be established based on the credit rating and credit information provided by and for specific customers. Approved credit terms are net 30 days, unless otherwise negotiated. A 1.5% late charge on unpaid balances will be applied per month until balance is paid in full, or the highest rate permitted by law plus all collection costs, including reasonable attorney’s fees and expenses.

Order Acceptance- All orders must be submitted in writing. The Order Confirmation is the final expression of the contract between the Customer and Biomorph, Ground Support Equipment (US) Ltd.

Order Changes and Cancellations

Orders cancelled prior to shipment will incur a 5% cancellation fee. Restocking charges may be incurred if shipped. Purchase orders may not be changed or cancelled, in whole or in part, without prior written consent of Biomorph, Ground Support Equipment (US) Ltd.. Changes may affect delivery dates. Expenses incurred because of changes will be charged to the Customer. In the event of cancellations, Customer will be liable for reasonable cancellation charges established by Biomorph, Ground Support Equipment (US) Ltd.. Orders for customized products or custom finishes may not be cancelled.

Loss, Damage or Delay

Biomorph, Ground Support Equipment (US) Ltd. shall not be liable for any loss, damage or delay resulting from forces beyond its reasonable control including fire, flood, strike or other labor difficulty, act of God, inability to obtain labor, materials, failure of suppliers to meet their contractual obligations or due to any cause beyond reasonable control.

WARRANTY


Warranty Period

Five-year warranty on all Biomorph, Ground Support Equipment (US) Ltd. and SIS-USA inc. products except those which are covered by sub-suppliers own warranties including keyboard mechanisms, pneumatic springs, linear actuator and electric motors.

Warranty

Biomorph, Ground Support Equipment (US) Ltd. and SIS-USA inc. warrants to the original Customer that the products they manufacturers are free of defects in craftsmanship and materials found during normal usage in the warranty period. With prompt written notice, Biomorph, Ground Support Equipment (US) Ltd. and SIS-USA inc shall repair or replace, at its option and cost, any products that fail to conform to the warranty with the exception of items listed below.
  • Damage caused by a carrier.
• Labor charges.
• Normal wear and tear.
• Defects caused by improper installation.
• COM or other third party materials applied to the products.
• Products subjected to improper use and conditions.
• Damage resulting from misuse, negligence, accident or alteration.

AN IMPORTANT NOTE ABOUT MAPLE PLYWOOD SURFACES

Maple plywood is an incredibly strong, high quality furniture-grade plywood with a revealed edge and a genuine blonde maple face finished with our clear lacquer. Inconsistencies, color changes and figuring in the grain of the veneer and edges are part of the beauty of natural wood and are not considered imperfections.Each desktop is made from a unique sheet of plywood and consequently there will be differences from one desk or surface to another. Natural Maple veneer can change color over time, especially when exposed to sunlight, and dry or humid environments can cause changes in the grain in the form of very small splits or textualising. None of the above is considered claimable against the warranty.

Freight Claims

Risk of loss passes to the Customer upon Biomorph, Ground Support Equipment (US) Ltd. delivery of the Product to the carrier (FOB). The Customer or Customer’s Agent must note product shortages and damage on delivery receipts at the time of receipt. If the carrier damaged the Product while in transit, the Customer has sole obligation of seeking any recourse against the appropriate carrier. Claims against Biomorph, Ground Support Equipment (US) Ltd. for shortages and errors must be made within seven (7) days of the date of delivery.

Returns and Restocking

Return Policy for Biomorph Products only: NO goods may be returned w/o an RGA & shipping instructions. Parts are ONLY returnable for credit or replacement when incorrect or damaged, otherwise RESTOCKING FEES WILL APPLY: unopened 25%, opened 35%, assembled 50% all plus freight charges. Special/custom orders not returnable. No freight damage claims may be made after 15 days from receipt. All other claims must be made within 30 days. We reserve the right to make design changes without notice. Post-shipment pre-delivery cancellations incur return & re-stocking charges. Post pre-payment pre- shipment cancellations 5% of invoice charged. Shipments held over 15 days incur storage charges. Original manufacturer terms & conditions apply to non-Biomorph products sold under dealership (see details on those product pages).   Unauthorized shipments returned at customers expense. Quotes good 60 days. Prices and specifications subject to change. Biomorph is not responsible for incorrect assembly or installation.

Design and Construction Changes
In the interest of manufacturing better products, design and construction changes may be effected without notice. Prices and conditions are subject to change without notice and will be posted on the website as soon as possible.

Ground Support Equipment (U.S.) Ltd.

11 Broadway, Space 905, New York, NY 10004
tel (888) 302-DESK or (212) 809-4323 fax (212) 809-4324
email: info@biomorphdesk.com
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© 2011 Ground Support Equipment (U.S.) Ltd. :: 11 Broadway :: New York, NY 10004 :: (888) 302-DESK :: (212) 809-4323

Biomorph is a registered trademark of S.Barlow-Lawson :: all product designs copyrighted and/or registered design patents and may not be reproduced without permission :: all slogans and page designs are copyrighted :: surface design patents are the property of S.Barlow-Lawson:: designs, specifications and pricing may be changed without notice :: Site Map