Placing your order

Placing Your Order

By Phone and email: You can call toll free at (888) 302-DESK or 888 302 3375, 10am to 6pm, Monday through Friday, to place an order with a representative. After office hours you may leave a message for a representative to return your phone call to take your order. You can also fax us at 888 652 7137 or email us at Via the Website: Build your ideal Biomorph ergonomic workspace and submit and pay for your order online at: Select your desk, surface finish, add-ons & lighting, storage & extensions, and chairs. Purchase single or multiple set-ups. You can also reuest a quote using this process, just select 'Request Quote' at payment screen.


Paying for Your Order

We accept American Express, Mastercard and Visa, to a maximum of $5,000 per order.  You can also pay by personal check or money order (must clear prior to shipment), or bank transfer (call for instructions). Corporate, institutional or government accounts are welcome, please call 888 302 DESK for application.


Additional items will add to freight charges. However, multiple unit orders are less expensive per unit to ship, call for quote. Additional trucking services and beyond normal delivery area charges are extra. Specify at order time. Freight charges are estimated and may change after delivery due to unforeseen conditions or additional service requests. 


Volume Discounts

We offer volume discounts that start at  5% when you purchase $10,000.00 or more net product value. There are additional discounts for purchases starting at $30,000.00 - please contact us for a quote. Discounts are accumulating so the value of re-orders will be added to that of previous orders to attract the best discount. We market Biomorph and other products direct to the end user (iconsumer, commercial or government) and we do not offer dealer, reseller or architectural discounts. All of our published prices are net prices. A word about contract furniture industry 'list pricing' practices: We do not structure our pricing on so-called manufacturer's 'list price' that is then 'discounted' to the customer. Biomorph products are marketed directly to you and shipped directly from our factories and warehouses. All of our pricing reflects savings from not having dealer or rep networks. Please call for more information at (888) 302-DESK.


Terms of Sale

The Published Prices and these Terms supersede all previous price lists and terms. These prices and terms are subject to change without notice.


Terms of Payment

For individual customers payment is due at time of order. American Express, Mastercard and Visa are accepted up to $5,000.00. Over $5,000.00 we accept checks and bank transfers. For corporate and institutional orders terms of payment will be established based on the credit rating and credit information provided by and for specific customers. Approved credit terms are net 30 days, unless otherwise negotiated. Initial orders may require a 50% deposit. A 1.5% late charge on unpaid balances will be applied per month until balance is paid in full, or the highest rate permitted by law plus all collection costs, including reasonable attorney's fees and expenses.


Order Acceptance

All orders must be submitted in writing. The Order Acknowledgement is the final expression of the contract between the Customer and Ground Support Equipment (U.S.) Ltd. DBA  Biomorph.


Order Changes and Cancellations

Orders cancelled prior to shipment will incur a 5% cancellation fee. Restocking charges of 25% will be incurred if shipped. Purchase orders may not be changed or cancelled, in whole or in part, without prior written consent of Ground Support Equipment (U.S.) Ltd.  DBA Biomorph. Changes may affect delivery dates. Expenses incurred because of changes will be charged to the Customer. In the event of cancellations, Customer will be liable for reasonable cancellation charges established by Ground Support Equipment (U.S.) Ltd.  DBA Biomorph. Orders for customized products or custom finishes may not be cancelled and will be payable in full whether shipped or not. Special/Custom orders not returnable. No freight damage claims may be made after 7 days from receipt. All other claims must be made within 15 days. We reserve the right to make design changes without notice.


Loss, Damage or Delay

Ground Support Equipment (U.S.) Ltd.  DBA Biomorph shall not be liable for any loss, damage or delay resulting from forces beyond its reasonable control including fire, flood, strike or other labor difficulty, act of God, inability to obtain labor, materials, failure of suppliers to meet their contractual obligations or due to any cause beyond reasonable control.