Shipping policy

Shipping Policy

Thank you for visiting and shopping at Biomorph. The following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Times

All orders are processed within 7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Biomorph is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages and Lost Packages

Biomorph is liable for products damaged or lost during shipping. If you received your order damaged, please contact our support team immediately at info@biomorphdesk.com with photos of the damaged item and packaging so we can file a claim and send a replacement.

6. International Shipping Policy

We currently do not ship outside the [U.S., Canada, etc.].

7. Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Tips for Implementation:

Customer Journey Optimization: Link your order tracking page directly inside the shipping policy to keep users engaged on your domain rather than sending them to a carrier's site.
High-Ticket Items: If you are shipping high-ticket products, explicitly mention whether a signature is required upon delivery to build trust and set expectations.